Terms of Service

1. Acceptance of Terms

By accessing or using the SolidHealth.AI website, applications, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

2. Description of Services

SolidHealth.AI provides AI-powered healthcare continuity tools designed to support care coordination, patient engagement, and health outcomes across the post-acute care continuum. Our Services are intended to supplement — not replace — professional medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

4. Account Responsibilities

• You are responsible for maintaining the confidentiality of your credentials.
• You agree to provide accurate and complete information.
• You are liable for all activity under your account.
• Notify us immediately of any unauthorized access.

5. Acceptable Use

You agree not to:

• Use the Services for unlawful purposes
• Attempt to gain unauthorized access to any system or network
• Interfere with or disrupt the Services
• Reverse-engineer, decompile, or disassemble any part of the Services
• Upload malicious code or content
• Impersonate any person or entity

6. Intellectual Property

All content, trademarks, logos, and intellectual property associated with SolidHealth.AI are owned by or licensed to us. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Health Disclaimer

The Services are not a substitute for professional medical advice. Always consult qualified healthcare providers for medical decisions. We do not guarantee specific health outcomes from using our Services.

8. Limitation of Liability

To the maximum extent permitted by law, SolidHealth.AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.

9. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Services ceases immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via our website or email. Continued use after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms, contact us at legal@solidhealth.ai.