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Security

Last Updated: June 1, 2026

1. Our Commitment

At SolidHealth.AI, security is foundational to everything we build. We are committed to protecting the confidentiality, integrity, and availability of your data — especially health information — through industry-leading practices and continuous improvement.

2. Infrastructure Security

  • Cloud-hosted on SOC 2 Type II certified infrastructure
  • Network segmentation and firewall protection
  • DDoS mitigation and intrusion detection systems
  • Regular vulnerability scanning and penetration testing
  • Automated patching and configuration management

3. Data Protection

  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Strict access controls with role-based permissions
  • Data isolation between tenants
  • Regular encrypted backups with tested recovery procedures
  • Secure key management with hardware security modules

4. Application Security

  • Secure development lifecycle (SDLC) with security reviews
  • Static and dynamic application security testing (SAST/DAST)
  • Dependency vulnerability monitoring
  • Input validation and output encoding
  • Rate limiting and abuse prevention

5. Authentication & Access

  • Multi-factor authentication (MFA) support
  • Single sign-on (SSO) integration for enterprise customers
  • Session management with automatic timeout
  • Audit logging of all administrative actions
  • Principle of least privilege for internal access

6. Compliance

  • HIPAA compliant — Business Associate Agreements available
  • SOC 2 ready
  • Regular third-party security assessments
  • Employee security awareness training
  • Incident response plan with defined SLAs

7. Incident Response

We maintain a documented incident response plan that includes detection, containment, eradication, recovery, and post-incident review. In the event of a data breach affecting your information, we will notify you in accordance with applicable law and our contractual obligations.

8. Responsible Disclosure

If you discover a security vulnerability in our Services, please report it responsibly to security@solidhealth.ai. We appreciate the security research community and will acknowledge valid reports.

9. Contact

For security-related questions or concerns, reach our security team at security@solidhealth.ai.